Customer Service (Live Chat) - 12 months (3rd Party Contract), Scommerce (Bukit Raja)
service in line with SLA standards Coordinate with internal teams (CS, Warehouse , Logistics) to…
& <b>Quality</b> Assurance frameworks, <b>audit</b> methodologies, and coaching practices. Excellent communication and stakeholder management...Job Description <b>Quality</b> Assurance Reviews: Conduct regular <b>quality</b> audits on customer interactions to ensure compliance
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